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Keeping You Safe

We have been busy preparing for a phased re-opening across our complex and have made updates to our health and safety procedures in line with the Government guidelines.
 
Please take a look at the below information to familiarise yourself with what we are doing to keep you, and our team safe.

Amusement Park

We have strict measures in place to keep you and our team safe, and it is important that you follow these measures when you are here.
 
We ask all customers to sanitiser their hands before they enter the park and to keep a safe distance from other customers while queuing and moving around.
 
All our golf clubs and balls are sanitised before each use, so they are clean and safe for you to use.
 
At our Go Karts, we ask everyone to sanitise their hands before they go onto the karts and you will be required to wear a face covering to be able to race. Our karts are sanitised after each race, so they are safe for the next people to use.
 
We have a Track and Trace system in place, and we ask that all customers take the time to follow the instructions and text the number provided.
By following the measures, it means that you and our team are safe, and you are still able to have fun as a family.

Those exempt from wearing a face covering are:

Children under 5 years of age

and

Those with a health condition or are disabled and a face covering would be inappropriate because it would cause difficulty, pain or severe distress or anxiety or because they cannot apply a covering and wear it in the proper manner safely and consistently. Individual discretion should be applied in considering the use of face coverings for other children including, for example, children with breathing difficulties and disabled children who would struggle to wear a face covering.

Bowling

Following Government guidelines, our Indoor Complex and Bowling have now reopened. 

 

We have strict measures in place to keep you and our team safe, and it is important that you follow these measures when you are here.

 

We ask all customers to sanitize their hands before they enter the complex.

 

Face Masks must be worn while on the premises. Face Masks will need to be worn while on your bowling lane, they can only be removed when eating or drinking.

 

We have a Track and Trace system in place and all customers must provide their name and contact number.

 

We are unable to give out bowling shoes and we ask that you wear your own shoes. Shoes must be clean, with light coloured soles. No heels or open toe shoes.

 

When you arrive at your lane, please only sit in the seats with the tick, this is to allow for social distancing.

 

Please only use 1 ball to bowl with. All our bowling balls are sanitized before each use, so they are clean and safe for you to use.

 

Please follow the One Way System while moving around the complex.

Cleaning Procedures

The health and safety of our customers and team has always been our number one priority.

 

During these challenging times, we have taken action to enhance our structured cleaning program for the whole complex. These included a huge increase to our PPE provision, conducting risk assessments throughout our facility, in-depth staff training, application of newly-required signage, introduction of hand sanitising stations, we invested in our pre-booking website system, prepared our track and trace data capture system, and applied social distancing floor and ground markings.

 

Our entire complex has undergone a deep clean with all high contact areas such as handrails, door handles, rides and attractions and safety restraints have all be treated with Zoono.

 

Zoono is a microbe shield surface sanitiser spray which is scientifically proven to kill 99.99% of germs and provides an anti-microbial layer that lasts up to 30 days on surfaces. The 30-day protection is guaranteed to inhibit the growth of bacteria and eliminate pathogens. It has been tested in UK laboratories, and successfully passed tests against COVID-19, making it ideal for extra long-term germ protection and does not wash off during cleaning procedures.